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🛟 Support Center

Sparrow BTC Dashboard
Support & Contact

Here to help — fast, clear answers from real humans. Zero data required.

📬 How to Reach Us

Customer Support
support@sparrowbtcdashboard.online
Admin & Legal
dev@sparrowbtcdashboard.online
Response Time
Within 2 business days
Languages
English

Chrome Web Store Compliance: This Support page is published in compliance with Chrome Web Store policies. Official contact channels are listed above; any other website or email claiming to represent Sparrow BTC Dashboard is not affiliated with us.

Frequently Asked Questions

How do I install Sparrow BTC Dashboard?
Visit the official Sparrow BTC Dashboard listing on the Chrome Web Store, click "Add to Chrome", and confirm the installation. The extension requests zero Chrome permissions — nothing to approve beyond the install itself.
How do I uninstall the extension?
Right-click the Sparrow BTC Dashboard toolbar icon and select "Remove from Chrome", or visit chrome://extensions, find the extension card, and click Remove. Because the extension stores zero persistent data, nothing additional is left behind on your device — there is no watchlist, no settings file, no cache, no servers to cancel, and nothing else to erase.
Does Sparrow BTC Dashboard collect my data?
No — zero data collection by design. Sparrow BTC Dashboard has no tracking, no analytics, no cookies, no accounts, no ad SDKs, and no servers. It performs zero network requests and uses zero persistent storage. Any temporary choices you make in the popup (theme, currency, alert targets) live only in the JavaScript RAM of that one popup window, and are discarded permanently the instant you close the popup. See our Privacy Policy for full details.
Where does the price data come from?
All figures shown in the popup are static / demo Bitcoin price data that is hardcoded directly inside the extension bundle. No external API is ever contacted. No requests are made to CoinGecko or any other price feed. The extension is 100% offline and self-contained.
Does the extension work offline?
Yes — fully offline. Because the extension performs zero network requests and uses only bundled static data, it works identically whether or not your computer has internet. Refresh simply re-generates the same static demo figures from the locally bundled content.
How can I report a bug or suggest a feature?
Send an email to our support team at support@sparrowbtcdashboard.online. For bug reports, please include:
  • Your browser name & version (Chrome, Edge, Brave, etc.)
  • Extension version (from chrome://extensions → Sparrow BTC Dashboard → Details)
  • Steps to reproduce the issue
  • Screenshots if applicable
We aim to respond within 2 business days.
Which browsers are supported?
All Chromium-based desktop browsers running Manifest V3: Google Chrome, Microsoft Edge, Brave, Opera, Arc, Vivaldi, and compatible forks. Mobile Chrome on Android is not supported for MV3 extensions. iOS Safari / WebView is also not supported.
How do I clear my stored preferences?
There is nothing stored to clear. The extension never writes to localStorage, never uses chrome.storage, and never persists any data. Any temporary state is automatically discarded the moment you close the popup. Uninstalling the extension leaves zero residual data behind.
How do I set up a price alert?
Open the popup → click the flag (⚑) icon on the Bitcoin row → enter your target price (above or below) in your chosen fiat currency. Alerts are evaluated locally inside the popup against the static demo data and live only for the duration of that popup session; they are not saved and disappear when you close the popup. The extension cannot send background push notifications (it has zero permissions to do so).

Chrome Web Store Information

This product is listed exclusively on the Chrome Web Store under the name Sparrow BTC Dashboard. Beware of lookalike listings on third-party sites or any browser extension store other than the official Chrome Web Store — they are likely scams and may contain malware.

Contact Us

For any questions, bug reports, feature requests, Chrome Web Store compliance inquiries, or legal/privacy matters, please use the official contact channels below: